Mike I.
'Morgan and her team at The Brown Dog Canine Care did an excellent job looking after my dog during a recent trip. The drop off and pick up process was easy and well organized, Morgan provided updates throughout the week and included the images attached(along with others) on this review. The add on packages (walks, play times, etc) are reasonably priced and well worth the extra charge. Overall I am very happy with the service they provided and they have become my go-to boarding/day care.'
Erin I.
'The Brown Dog, and Morgan, are wonderful!! Our pup is now a senior (rather proud and distinguished gentleman) who still wants to act a bit like a puppy. Morgan takes excellent care of Indy, is great at responding to emails or questions and is very helpful when booking. We are so lucky to have them nearby! Thanks Brown Dog!'
Shop O.
'We recently started bringing our 8-month old puppy Stevie to The Brown Dog and our experience has been OUTSTANDING! Morgan is a consummate professional in taking care of the dogs, ensuring that they are screened and healthy, communicating with the dog owners and handling all of the logistics of booking and payment. She is also very friendly and exudes a positive vibe, which is important as the pack leader for all the pups. Stevie doesn't have any siblings, so we're very grateful that she is getting such positive socialization with her new friends at The Brown Dog. We can tell that she is cared for and active at "school" because she is always so upbeat when we pick her up and then she is tuckered out in the evening when we return home. We highly recommend The Brown Dog to anyone looking for great care for their pup(s)!'
Cindy M.
'Wonderful experience boarding our 2 girls at The Brown Dog! We have 2 rescue mixed breed pups who are our world. One of our dogs has a difficult personality and is not easy for most people to handle. When I went to meet Morgan and tour her facility, I explained all the quirks we deal with, and Morgan was very empathetic and explained her vast experience working with dogs. Wow, was I impressed!! She made me feel completely comfortable that she could handle our challenging pup with ease and confidence. That is what I'm looking for in a boarding facility. We've had some disappointing experiences in our 8 years of boarding all over the capital district, but interacting with Morgan quickly changed our minds!
I appreciated the great portal she implemented to upload all of our dogs' documents, request a reservation, and input all of their instructions for boarding such as feeding and medications. It made dropoff seamless and quick since she had everything ahead of time. We were able to drop them off and be on our way, and everything was very organized!
When we returned to pick them up, it was the same-everything was neatly packed up and ready to go. We appreciated that all of their belongings were there, including their canned food from the fridge!
Let me tell you-I don't know what kind of magic Morgan works there, but our dogs have never been so calm after returning from boarding! We've had some unpleasant experiences elsewhere such as upset tummies and hoarse from barking so much, which broke our hearts. However, this time they were like new dogs! We both kept remarking throughout the day that they came home how CALM and HAPPY they both were! It was nothing short of miraculous! Again, I think it is a testament to Morgan's experience and training working with dogs of all breeds and personalities. She sent us pictures during our trip, kept us updated on how they were doing, and seemed genuinely invested in their care. It was so reassuring to us to know that she takes her business seriously, and is a true professional.
We're so happy to have found The Brown Dog, and can't recommend it enough! We have several upcoming reservations already booked!'
Mandy M.
'I’ve been taking Marco to The Brown Dog for daycare 2-3 times a week since it opened. Marco has some personality quirks and isn’t always the easiest dog to manage. Morgan and her team have been wonderful to him! I feel so happy to have a safe, caring place for Marco to go when I am at work for 10-11 hours a day. I get photos and updates on how he is doing and he’s been socializing with other dogs which is so helpful! I highly recommend their services!'
Sammi G.
'I have an anxious, loquacious German Shepherd. At times, he can be a lot to handle. It can be difficult to find trustworthy places capable of handing him. Morgan and staff do an excellent job easing both his and my own anxiety during his stays. I get regular updates and photos and can tell he is comfortable once he is there. Everyone is super accommodating. It is a relief knowing there is place I can trust to take care of my special little guy.'
Isadora P.
'Forever grateful that they were able to accommodate for our dog under special circumstances as well as our dog having behavioral issues. Very professional and would absolutely have them watch our dog again!'
Eloisa J.
'Before Morgan I was nerves dropping my dog off for daycare but Morgan is kind and truly cares about our pup. Bucky loves daycare and runs inside during drop off, we know he’s being taken care of and loved with his cuddle time and when we pick him up he’s still a well mannered boy. Morgan sends us updates on Bucky, he loves it and we feel comfortable knowing he’s in good hands. If you need a place for your doggy The Brown Dog Canine Care is the place to go.'
Eileen D.
'Morgan, I'm so happy we took Reggie to The Brown Dog Canine. I felt really good leaving him with you. You were so good with him, I feel like he had a good stay. I would deinitely bring him back to stay there again. Thank you!!!'
Alyssa C.
'We are so happy that we found Morgan and The Brown Dog Canine Care. We've boarded our 1 year old energetic dog with her twice, and both times he came home so happy! We've also used the daycare, and he gets so excited every time we pull up. Astro loves Morgan, and so do we! We know Astro is in good, very capable hands. Highly recommend The Brown Dog!'
Sarah K.
'We had our dog stay here and he had such a great time! He came home smelling amazing and super playful! He wasn't nervous at all to be dropped off and normally he is at other places. We have him booked three more times this year!'
Laura N.
'My dog boarded there for about a week or a little more. They took very good care of her, paid a lot of attention to her and played with her. It was a good experience. I definitely will take her back there.'
Erin R.
'Great experience for our dog. He is very nervous and we usually have to medicate him for boarding. Morgan and her staff were able to make him comfortable and calm to the point no meds were needed! We will definitely be going back.'