Boarding Deposits

Boarding Deposits (pre-payments) will be required for every boarding reservation and will be charged to the card on file as soon as the reservation is accepted by The Brown Dog. Boarding deposits are non-refundable (no exceptions), but are transferable and will be applied to your account for a future reservation (must be within 6 months of original reservation, otherwise the deposit will be removed from the account) if cancellations are made within 7 days of the proposed drop off date (within 14 days if the boarding reservation is within 14 days of a federally recognized holiday). 

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All changes to the drop off date of your reservation must be made prior to 2 calendar days of the first scheduled day of boarding. All changes to the pick up date of your reservation must be made at least 2 calendar days prior to your currently scheduled pick up date. If your reservation is canceled or changes are made to your reservation within 2 calendar days, you will still be responsible for the entire original time reserved.

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Deposits will still be applied if your dog still needs updated vaccinations or a fecal tested. If the vaccinations/fecal do not get done before the reservation, the deposit policy still applies.

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For more information on boarding, please visit the Boarding page.